Frequently Asked Questions

Everything you need to know about your LAZ Skincare journey.

Are LAZ Skincare products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and designed with soothing botanical ingredients to be gentle yet effective on all skin types, including sensitive skin.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.

Are your products cruelty-free and vegan?

Absolutely. LAZ Skincare is 100% cruelty-free and we do not use any animal-derived ingredients in our formulations.

Can I track my shipment?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.

Do you offer subscription discounts?

Yes, when you choose our 'Subscribe & Save' option, you receive 15% off every recurring order and can customize your delivery frequency.